Why Is My Item Not Covered By EBay Money Back Guarantee?

How reliable is eBay money back guarantee?

If you received an item that is not as described, or didn’t receive an item at all, the eBay Money Back Guarantee always protects you—even if the seller does not offer returns..

Are eBay fees refunded if item returned?

eBay will refund their fees as long as the refund was not part of an item not as described case. … If it is an item not as described case where you agreed immediately to the return and refund then eBay will usually refund their fee since you did not make them decide the case.

How do I get a refund from eBay?

Go to the case in the Resolution Center, select Take action and choose Ask eBay to step in. Whenever possible, we recommend resolving your buyer’s issue and not asking us to step in.

Do I get fees back from eBay if I refund on PayPal?

Whenever you refund a PayPal buyer, you get a refund of your PayPal transaction fee minus a $0.30 processing fee. If you offer a partial refund, you will get a proportional refund of your transaction fee minus $0.30.

What if eBay buyer wants a refund?

If a buyer demands a refund while refusing to return the item, you don’t have much to worry about beyond negative feedback. eBay requires them to return the item for a refund. PayPal Seller Protection will also protect you from chargebacks as long as you have confirmation of delivery.

Why isn’t my item covered by eBay money back guarantee?

The item being removed means that the payment details are no longer linked to the purchase in eBay as that transaction has been made null & void. The procedure is therefore either to phone Customer Services & request they open a case on your behalf or to move the Money Back Guarantee case over to Paypal.

What is covered by eBay money back guarantee?

To ensure all of our members have a great experience on eBay, most purchases are covered under eBay Money Back Guarantee. … eBay Money Back Guarantee means you’re protected if the item you ordered didn’t arrive, is faulty or damaged, or doesn’t match the listing. You’ll get your money back.

What happens if you dont refund a buyer on Paypal?

Re: What happens if the seller has no funds to issue refund? as soon as you open a case,PAYPAL/ebay will withhold the amount from her paypal account,but often seller does not have much money in her PAYPAL account,so Paypal will give her days to transfer fund into her Paypal account to refund you.

How do I contact eBay for a refund?

Get the item you ordered or your money back—it’s that simple.Contact Your Seller. If an item hasn’t arrived or isn’t as. described, go to My eBay, select the. … Not resolved? Let us know. If you’ve talked to your seller and the. … We’ll get your money back. Fast. You can count on hearing from us within.

How long can I claim a refund on eBay?

They can open an ebay case up to 30 days after estimated date of deliver or a paypal case up to 45 days from end of sale.

Does money back guarantee work?

Selling with the “money-back guarantee” is a prime example of this. This is because the economics of the money-back guarantee can work for retailers. … Other research also shows the money-back guarantee increases customers’ feeling of satisfaction with their purchase experience, making them likely to return to the store.

What happens if you don’t give a refund on eBay?

If you don’t refund the buyer within 2 business days of receiving the item, and the buyer has uploaded return tracking, we may automatically issue a refund to them on your behalf. We’ll automatically relist your item for you.

How do I stop eBay from taking money from my bank account?

Go to your ebay account and check the subscription tab and see what it says. If you can cancel it then do that and your monthly charge will stop.

What do you do when a website won’t refund you?

Company Won’t Give You a Refund? Here’s How to Get Your Money BackTry to Work it Out with the Merchant First.Option 1: Request a Chargeback.Option 2: Consider Mediation.Option 3: Sue in Small Claims.Option 4: Pursue Consumer Arbitration.FairShake Can Help Make Arbitrating a Breeze.

Who pays postage for eBay returns?

The seller pays for return postage if the item was damaged, faulty, or doesn’t match the listing description, or if they offer a free returns policy.

How do I get a refund from eBay without returning?

The seller probably had a “No Returns” policy (which would not affect your seeing the “return this item” link). A No Returns policy just tells ebay that the seller doesn’t want the item back, no way no how…and they will issue a refund without requiring a return (the refund being charged to the seller of course).